All sales are final — please review before ordering.
Due to the nature of cannabis products, all sales are final — we do not offer returns or exchanges. If something is wrong with your order, we'll make it right under the conditions below:
Because all sales are final, we do not issue refunds for change of mind. Approved claims for damaged, incorrect, or missing items are resolved with a replacement or store credit within 5-10 business days of approval. You'll receive an email confirmation once it's processed.
We do not offer exchanges. If your order arrives damaged or incorrect, contact us within 48 hours with photos and we'll ship a replacement at no additional cost, or issue store credit if the item is out of stock.
Mohawk Medibles will only investigate lost-package claims when 'Pick up at Post Office' was selected as the delivery option at checkout. For packages shipped to a home or mailbox address, Mohawk Medibles is not responsible for lost or stolen packages once Canada Post marks the package as delivered. If you selected Pick up at Post Office and your package has not arrived, contact us within 48 hours of the expected delivery date and we will open an investigation with Canada Post.
Email: [email protected]. You can also ask MedAgent for assistance through our chat widget.