How Can We Help?

Orders ship Canada-wide via Canada Post Expedited Parcel and arrive in 2-7 business days depending on your zone. Ontario & Quebec are fastest at 2-4 business days.

Absolutely. All orders ship in plain, unmarked packaging with no indication of contents. Your privacy is our priority.

Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.

Orders over $199 CAD qualify for free Canada-wide shipping. Below that, a $20 flat rate applies Canada-wide.

We accept Interac e-Transfer, Bitcoin, Visa and Mastercard. All payments are processed securely through our secure payment gateway.

Yes. We use PayGo Billing for payment processing with bank-level encryption. We never store your card details on our servers.

No — all sales are final and we do not issue refunds. If your order arrives damaged, incorrect or incomplete, contact us within 7 days of delivery with photos and we'll send a replacement, or store credit if the replacement is out of stock. For any other payment issue, contact us and a team member will review it.

Orders can be modified or cancelled within 1 hour of placement, before they enter processing. Contact us immediately at [email protected] or call (833) 633-4253.

Due to the nature of cannabis products, all sales are final — we do not offer returns, exchanges or refunds. If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos and we'll send a replacement, or store credit if the replacement is out of stock.

We're sorry about that! Take photos of the damaged items and packaging, then contact us within 7 days of delivery. We'll send a replacement, or store credit if the replacement is out of stock.

Yes. All products meet our Empire Standard quality benchmark and are lab-tested for potency, pesticides, heavy metals, and microbial contaminants.

Start low, go slow. We recommend beginning with 5-10mg THC and waiting at least 2 hours before consuming more. Edibles take longer to kick in than smoking or vaping.

Yes. Legal age is 18+ in Alberta, 21+ in Quebec, and 19+ in every other province and territory. We verify age on all orders — no exceptions.